Privacy Notice

Global Talk is the data controller for personal data processed through Global Talk. This notice explains what we collect, why, and who we share it with.

Personal data we collect

• Account data — name, email address, login credentials and sign-in provider (e.g. Google). Purpose: creating and securing your account. Legal basis: performance of our contract with you.
• Content you submit — text you type, voice recordings, photos you scan, and the resulting translations, saved history and favourites. Purpose: providing the translation service you requested. Legal basis: contract performance.
• Preferences — chosen languages, voice settings and plan status. Purpose: personalising the app. Legal basis: contract performance.
• Usage and technical data — feature usage, daily usage counters, device type, browser, IP address and error logs. Purpose: enforcing fair-use limits, security and fraud prevention, and improving the product. Legal basis: legitimate interests.
• Support messages — the content of your enquiries. Purpose: customer support. Legal basis: legitimate interests.

Who we share data with

• Service providers / subprocessors — hosting and database providers, AI translation, speech-to-text and text-to-speech providers that process your submitted content solely to return a result.
• Merchant of Record — Paddle, for the sale of our products, subscription management, payments, tax compliance and invoicing.
• Professional advisers — legal and accounting advisers where necessary.
• Authorities — where required by law or to protect our legal rights.

We do not sell your personal data.

International transfers

Our providers may process data outside your country, including outside the UK/EEA. Where that happens we rely on adequacy decisions or Standard Contractual Clauses with appropriate safeguards.

Retention

Account data is kept while your account is active and for up to 12 months after closure. Translation history and favourites are kept until you delete them or close your account. Voice recordings and scanned images are processed transiently to produce a result and are not stored long term. Records required for tax or legal purposes are kept as long as the law requires. Data is deleted or anonymised when no longer needed.

Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or port your data, to object to processing, and to withdraw consent. You may also complain to your local data protection authority. We respond within one month. Contact support@travel-speak-magic.lovable.app.

Security

We use appropriate technical and organisational measures, including encryption in transit, access controls and row-level database security, to protect your data.

Cookies and local storage

We use essential cookies and browser local storage to keep you signed in and to remember your language, voice and usage settings. We do not use advertising cookies. You can clear cookies and site data in your browser settings, though the app may stop working correctly.